Customer Support
RUNET provides FREE support for its products.
  • Installation help via e-mail or telephone.
  • Web support RUNET provides continuously update releases for all its programs. Free downloads of all program updates from the programs main menu.
  • Advanced support Technical support for analyses and modelling issues by highly skilled professionals via e-mail.

If you encounter problems or errors in our program, always e-mail the relevant data file to us followed by your user name in your query. This will help us solve the problem faster. If you are experiencing difficulties with any RUNET software, please check the software updates to ensure that you always have the last version installed.

I cannot open Help files that require the Windows Help (WinHlp32.exe) program
Last changes of program: Version What's new? Update info
- Date of most recent update - date format is "dd/mm/yy"-
more information about BETONexpress

20.01.2012
  • Serviceability limit case (SLS), full analysis, deflection and crack control for plates and beams.
  • Isolated columns extended analysis with second order effects
  • Tables and Design charts with Eurocode 2 as: Kd , med w, effective length
  • Design charts for columns in single and double bending with compression.
  • Design charts for deflection control.
  • Implementation of of National Annexes for CEN member countries
  • Design wirh Lightweight concrete.
  • More info...
Update BETONexpress		 More InfoView last changes Users Manual
more information about WOODexpress

02.02.2012
  • Implementation of of National Annexes for CEN member countries.
  • Strenght classes of South African Pine.
    Free update for customers.
 Update WOODexpress View last changes Users Manual
more information about FRAME2Dexpress

26.01.2011
  • Major update.
    Structural Frame Wizard with 21 ready types.
    Lists of every nominal steel profile available.
    Free update.
 Update FRAME2Dexpress View last changes Users Manual
more information about FEDRA

10.01.2012
  • New versions of FEDRA available in English, German, Croatian and Turkish.

    Free Update.

 Update FEDRA View last changes Users Manual
more information about cgFLOAT 02.01.2012
  • Free update.
Update cgFLOAT View last changes Users Manual
more information about cgWindWaves ... 02.01.2012
  • Free update.
Update cgWindWaves View last changes Users Manual
Notice that all the above Updates are for the EU/English version of the software and versions without USB hardlock.
Turkish update support Italian update support Database Engine install
F.A.Q.s how to update about the Eurocodes publications

Revised: februar 03, 2012.
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